Our efficient and Expert support model eliminates much of traditional overhead cost an OEM would pass to their customers. We have solved this problem and provide Expert support while providing market leading price points.
If you have a valid software license and experiences a bug (which we ID), your Service Agreement authorizes Palotac to speak with the OEM on your behalf to request and deliver the updated software revision.
End of Life date announcements for hardware (and its software) are an extremely important metric when accurately planning your budget, infrastructure, and future growth. All of our quotes provide EOL dates for each device, free of charge.
Our Expert consulting service (PTACC) provides advice on Infrastructure Refreshment, Capacity Integration, Planning and Integration, Information Security with VoIP Networks Auditing, Service or Infrastructure Migration, and much more.